Business software is computer software designed to aid in the management and performance of a business which can increase productivity and accuracy. They are able to be used for a variety of functions, such as customer relationship management (CRM) and project management, sales force automating and financial accounting. There are many different types of software for business each one adapted to the specific needs of its sector.
For example, a business that sells its products online could benefit from the power of features like customer relationship management software, which permits greater transparency and builds trust with customers. This kind of software can also provide key insights into the company’s performance, such as how well its marketing is performing or the effectiveness of its website at converting potential customers.
Business software is widely used and has played an important contribution to the growth of many companies around the world. Business software was initially developed for white-collar workers, employing large mainframe computers to automatize tasks such as processing bank cheques and manufacturing accounting. Later word processors such as Word Perfect and Microsoft Word saw the decline of the IBM typewriter, and mathematical spreadsheet applications like Lotus 1-2-3 and Excel became very popular with corporate customers.
Some business software is interactive. This means that users can manipulate data and see results immediately. Certain business software is able to run in batch mode. This means it can be programmed to run on autopilot and produce reports, without the user’s intervention. If a problem with a business software occurs and a team is assigned with resolving the issue to allow users to return to their jobs. This is known as business application support.
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